1 reviews | Active since Oct 2017
ORDERED TWO FRIDGES ONLINE AND CONFIRMED COLLECTION WITH MOEKETSI MOLUPE WHEN MY DRIVER ARRIVED TO COLLECT THEY HAD NO STOCK
I've ordered two fridges online from Makro on 25 September 2107 - order MAK432695. I spoke to Moeketsi Molupe and arranged that I would send a driver on 27 September 2017 to collect the fridges from Makro Mbombela.
When my driver arrived he was asked to wait and after an hour he was informed that they had no stock. The driver had to drive all the way back to the KrugerPark where I stay. It was specified on the website that there are stock available and the fridges were paid for online.
I have sent an email to ********** and informed them of what happened, nobody has since contacted me. I am very frustrated and disappointed in their customer service, not to mention the time and pertrol wasted.
Thank you for alerting us on your complaint. Kindly be advised that we are in the process of handling your complaint and we will be in contact with you as soon as possible.
Regards
Mbali Makhanya
Thank you for alerting us on your complaint. Kindly be advised that we are in the process of handling your complaint and we will be in contact with you as soon as possible.
Regards
Mbali Makhanya
Good day,
I understand that the store has been in-contact with you and the issue is now resolved.
Regards
Mbali Makhanya
Good day,
I understand that the store has been in-contact with you and the issue is now resolved.
Regards
Mbali Makhanya