ME
Mali E

1 reviews | Active since Sept 2026

05 Sept 2026, 08:03

ORDER STUCK SINCE 30 AUGUST

Ordered Aug 29. Status stuck at Ready To ship since Aug 30. Delivery was 04 Sep but nothing shipped. Please ship my parcel or refund me

0
Replies (4)
Makro
Makro's reply05 Sept 2026, 09:29
Official
Hi Mali,

Thank you for your response.

We are following up with our team for feedback on your delivery.

We will get back to you as soon as possible with feedback. 

Kind regards,
Makro Social Media Team
ME
Mali E's update07 Sept 2026, 12:05
Reviewer Update

USELESS SERVICE! Makro Took My Money And No Delivery For 8 Days!

I am FURIOUS with Makro!

I ordered on 29 August You marked it "Ready To Ship, Aug 30" and then NOTHING!

You promised delivery on 04 September. Today is 07 September. 8 DAYS LATER and my order is still sitting in your warehouse! No In Transit, no Out For Delivery, NOTHING!

What is wrong with Makro?! You take money immediately but you cannot even ship my order. This is groceries, not furniture!

I am tired of your generic bot replies. I want my order TODAY or my money back TODAY. Not tomorrow, TODAY!

Stop playing with customers. Ship it or refund me with proof NOW!

If you can't deliver groceries, stop selling them online!


Makro, fix this NOW!
ME
Mali E's update07 Sept 2026, 13:30
Reviewer Update
I don't want another apology. I've heard "we are truly sorry" 5 times now and my order is STILL stuck on Ready To Ship since 30 Aug.



You promised delivery Sep 04. Today is Sep 07. No In Transit, No Out for Delivery.


am not waiting for your delivery coordinator anymore.



I want 2 things RIGHT NOW in this chat:

1. Escalate to a MANAGER

>2. Either ship it TODAY with real courier tracking that moves, OR refund me full amount
ME
Mali E's update07 Sept 2026, 14:36
Reviewer Update
I will not accept copy-paste replies. Give me a REAL delivery date and REAL tracking that moves, not this template. I am not closing this complaint until my parcel is DELIVERED