ORDER PLACED MORE THAN 2 WEEKS AGO BUT STILL NOT RECEIVED

I ordered a box of noodles from Makro on the 19th of December 2025. Today even after me writing a review and a customer care agent contacting me (only after me writing a review) and promising to escalate the matter i still havnt received the noodles or heard from Makro since and today is the 06.01.2026