1 reviews | Active since Dec 2016
Order paid for but not deliverd
<p>I had ordered and paid for a TomTom watch on the 25 Nov - paid for a delivery fee and was promised delivery within 3-5 working days. Ive been on & off the phone to Makro who claims Dawn Wing has my parcel, Dawn Wing claims Makro never game them a parcel!!! Despite numerous calls to Makro no one is able to assit me with tracking my order - i paid over a R1000 for this!!!! This is absolutely ridiculous & breeched the consumer protection act!!!!</p>
Please accept our sincere apologies for the inconvenience you may have experienced in respect to your online order.
At Makro we take pride in ensuring our customer’s satisfaction. Unfortunately, we did not meet your expectations.
I believe you have collected your item 2 days ago.
We deeply value your relationship with Makro and are committed to providing you with the highest level of service simply because our customers deserve the very best. If you have any further questions or comments regarding this matter, please feel free to discuss it with us.
Regards
Mmule moropa
Please accept our sincere apologies for the inconvenience you may have experienced in respect to your online order.
At Makro we take pride in ensuring our customer’s satisfaction. Unfortunately, we did not meet your expectations.
I believe you have collected your item 2 days ago.
We deeply value your relationship with Makro and are committed to providing you with the highest level of service simply because our customers deserve the very best. If you have any further questions or comments regarding this matter, please feel free to discuss it with us.
Regards
Mmule moropa