Order number MAK ***

I purchased a chest freezer on the 8 December 2021 and paid accordingly together with delivery charges. I subsequently phoned on the customer care and was advised that delivery is 7 to 10 days and that i will receive delivery on the 22 december. On the evening of 21st i received a sms advising that the cuorier will advise me the delivery time. I had set aside the 22nd awaiting delivery. By lunchtime with no delivery i called customer care and was told that the cuorier had picked up the freezer and that i will get delivery later Wednesday 22nd but definitely by the 23rd. After my 8th call on Friday 24 December i was told that the store did not have.my freezer for which i had already paid on the 8th December. I am shocked at the runaround that i have been receiving from a multinational company. To date they havr not given me an alternative not even taking i to consideration that so e of my good stuff will get rotten in my fridge which is already overworked. My Christmas weekend has been a total disaster