Order Not Received – Urgent Resolution Required

I am deeply frustrated with the service I’ve experienced from Makro. I placed an order on 29 August 2024, and as of today, I have not received it. This is not the first time I’ve encountered such delays with Makro, and despite my repeated attempts to seek assistance, I have received no meaningful help or updates

Order Number: MAK*** Order Date: 29 August 2024 It is unacceptable that customers have to go through such a lack of communication and delays, especially when this seems to be a recurring problem. I have reached out to customer service multiple times, but Makro has done nothing to resolve the situation.

As a loyal customer, I expect better service and transparency regarding my orders. The continued failure to deliver on time and the lack of customer support are highly disappointing.

I hope Makro sees this and takes immediate action to resolve my complaint and ensure this does not happen again. I am losing confidence in your brand and service. I expect my order to be delivered immediately or a full refund issued, along with an explanation for these constant delays.

Disappointed Customer,