Order not Received | Resolved

Item: Makro
Rating: 3
Author: Zandile S

After my first review of their terrible service and order not being received, they managed to contact me and resolve my issue. I got my full refund, however i wont purchase online again. They have alot of work to do to be better

Helpful (0)

Replies (2)

Makro's replyOfficial

25 Aug 2020, 11:29

Good day Zandile,

Trust you are well.

Thank you for your review on our Hellopeter platform, we do apologize for the delay in response and inconvenience caused.

We take all our customer concerns seriously and would like to thank you for your feedback as this helps us implement new ways on improving our customer service.

Please do accept our sincerest apologies for the manner in which this has been handled and the service received throughout your online journey with us.

Hope you find the above in order.

Have a wonderful day further.

Kind regards,
Makro Hellopeter Team

Best regards,

Makro's reply25 Aug 2020, 11:29

Official

Best regards,

Zandile S's updateReviewer Update

25 Aug 2020, 11:48

Thank you for the response and a quick one too. All is forgiven :-).

Have a lovely day too

Zandile S's update25 Aug 2020, 11:48

Reviewer Update

Thank you for the response and a quick one too. All is forgiven :-).

Have a lovely day too

Order not Received | Resolved

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