WK
Winnie K
1 reviews | Active since Dec 2019
26 Dec 2019, 11:09
Order not received
Still haven't received my order, they keep promising me that they will deliver, it's the 26th day today.
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Replies (1)
Makro's replyOfficial
30 Dec 2019, 15:34Good day Winnie
Thank you for your review on our Hellopeter platform, we do apologize for the delay in response and inconvenience caused.
We take all our customer requests seriously and assure you that this matter will be our priority.
We have received your complaint and can assure you that we are dealing with the matter internally with relevant departmental managers and will therefore make means that you receive your complete order within a period of 24 to 48 hours.
We humbly request that you accept our apologies for the inconveniences caused herein.
Hope the above is in order
Kind Regards
Makro Hellopeter Team
Thank you for your review on our Hellopeter platform, we do apologize for the delay in response and inconvenience caused.
We take all our customer requests seriously and assure you that this matter will be our priority.
We have received your complaint and can assure you that we are dealing with the matter internally with relevant departmental managers and will therefore make means that you receive your complete order within a period of 24 to 48 hours.
We humbly request that you accept our apologies for the inconveniences caused herein.
Hope the above is in order
Kind Regards
Makro Hellopeter Team
Makro's reply30 Dec 2019, 15:34
Official
Good day Winnie
Thank you for your review on our Hellopeter platform, we do apologize for the delay in response and inconvenience caused.
We take all our customer requests seriously and assure you that this matter will be our priority.
We have received your complaint and can assure you that we are dealing with the matter internally with relevant departmental managers and will therefore make means that you receive your complete order within a period of 24 to 48 hours.
We humbly request that you accept our apologies for the inconveniences caused herein.
Hope the above is in order
Kind Regards
Makro Hellopeter Team
Thank you for your review on our Hellopeter platform, we do apologize for the delay in response and inconvenience caused.
We take all our customer requests seriously and assure you that this matter will be our priority.
We have received your complaint and can assure you that we are dealing with the matter internally with relevant departmental managers and will therefore make means that you receive your complete order within a period of 24 to 48 hours.
We humbly request that you accept our apologies for the inconveniences caused herein.
Hope the above is in order
Kind Regards
Makro Hellopeter Team