AV
AZIPHELI V

1 reviews | Active since May 2026

12 May 2026, 10:46

Order not delivered yet updated as delivered on app

I placed an order for a chest of drawers on the 27th of April 2026. On the 1st of May it was updated on the app as delivered when it was NOT delivered at all. I callled the Makro helpline and the lady in assistance said to initiate a return and state that it was not delivered at all. I have just received an email from you that the return was rejected, how? I want a refund or at least deliver the item as promised

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Replies (1)
AV
AZIPHELI V's update14 May 2026, 06:30
Reviewer Update
I have not received any update from MAKRO regarding my complaint. I need them to deliver the item or refund me.

Why was the item marked as delivered in the first place when it was NOT and why did they log a return if they were still going to reject it?

I need this solved urgently, I’m running out of time