KM
Kimeshan M
1 reviews | Active since Jan 2012
06 Dec 2022, 12:09
Order Not delivered and no assistance from Makro channels.
Placed an order 3 weeks ago, have not received my products to date. Called multiple times. Makro is not interested in resolving this and the call center staff are pathetic, kept me on hold for 50 minutes, after me calling in about 9 times.
Helpful (0)
Replies (4)0
Replies (4)
Makro's replyOfficial
07 Dec 2022, 11:20Dear Kimeshan M,
We are sorry to read that this was your experience. We value your feedback and would appreciate the opportunity to turn this around. We would love the opportunity to contact you and hopefully, turn this around. Please send your details to us on *** so that our customer care team can be in touch.
We look forward to hearing from you.
Sincerely,
Makro Team
Makro's reply07 Dec 2022, 11:20
Official
Dear Kimeshan M,
We are sorry to read that this was your experience. We value your feedback and would appreciate the opportunity to turn this around. We would love the opportunity to contact you and hopefully, turn this around. Please send your details to us on *** so that our customer care team can be in touch.
We look forward to hearing from you.
Sincerely,
Makro Team
KM
Kimeshan M's updateReviewer Update
08 Dec 2022, 20:20Hi, I had someone call me saying they have dispatched my order, and they would call me back with a waybill number. To date I have not had any return calls, or had the order delivered.
KM
Kimeshan M's update08 Dec 2022, 20:20
Reviewer Update
Hi, I had someone call me saying they have dispatched my order, and they would call me back with a waybill number. To date I have not had any return calls, or had the order delivered.
KM
Kimeshan M's updateReviewer Update
08 Dec 2022, 20:21Please advise who I can speak to, this is really getting out of hand. I do not want to speak to your call centre.
KM
Kimeshan M's update08 Dec 2022, 20:21
Reviewer Update
Please advise who I can speak to, this is really getting out of hand. I do not want to speak to your call centre.
KM
Kimeshan M's updateReviewer Update
13 Dec 2022, 10:54It has almost been a month, and my items are still not delivered, despite numerous promises. there is not even anyone available to speak to.
KM
Kimeshan M's update13 Dec 2022, 10:54
Reviewer Update
It has almost been a month, and my items are still not delivered, despite numerous promises. there is not even anyone available to speak to.