ORDER NOT DELIVERED AND IT'S BEEN 25 DAYS SINCE IT WAS PLACED ON MAKRO ONLINE

MAKRO IS THE ULTIMATE WORST ON SERVICE DELIVERY!

I'VE PLACED AN ORDER ON THE 27TH OF NOVEMBER 2022 HOWEVER TO THIS DAY I STILL HAVE NOT RECEIVED THE REST OF MY ORDER.

I'VE SENT AN EMAIL TO THEM QUERYING THIS ON THE 14TH AND 19TH OF DECEMBER 2022 AND I HAVE NOT RECEIVED ANY FORM OF RESPONSE FROM THEM AND STILL I HAVE NOT RECEIVED THE REST OF MY ORDER TO DATE.

I WENT THROUGH HELL WITH THEM LAST YEAR REGARDING MY ORDER THAT WAS NOT DELIVERED FOR TOO LONG. I HAD TO CALL SO MANY TIMES WASTING MY MONEY ON THOSE CALLS. NUMEROUS EMAILS WERE ALSO SENT TO THEM AS WELL BUT IT WAS JUST BACK AND FORTH AS WELL AS EMPTY PROMISES.

YOUR PROMISE IS TO DELIVER WITHIN 2 TO 5 DAYS BUT YOU ARE NOT KEEPING TO THIS.

I KEPT QUIET THIS TIME AROUND JUST TO SEE WHERE YOU WILL END UP WITH MY ORDER BECAUSE COMMUNICATING WITH YOU IS EXHAUSTING AND EMOTIONALLY DRAINING!

I RECEIVED AN SMS FROM YOU ON THE 6TH OF DECEMBER 2022 PROMISING TO DELIVER MY ORDER BEFORE 5 PM ON THE SAME DAY BUT IT WAS NEVER DELIVERED. ON THE 7TH OF DECEMBER 2022 YOU SENT THE SAME SMS PROMISING TO DELIVER MY ORDER ON THE SAME DAY BUT TO THIS DAY I STILL HAVE NOT RECEIVED THE REST OF MY ORDER.

ON THE 13TH OF DECEMBER 2022 I RECEIVED AN EMAIL FROM YOU REQUESTING ME TO RATE YOUR SERVICE WHAT THE HELL???!!! WHAT SERVICE???!!!

I STILL HAVE NOT RECEIVED THE REST OF MY ORDER TO DATE AND IT'S BEEN 25 DAYS SINCE THE ORDER IN QUESTION WAS PLACED, WORSE, I AM NOT GETTING ANY FORM OF RESPONSE FROM YOU WHEN QUERYING THIS.

EXTREMELY ANNOYED Matlhogonolo