Order No: MAK049748 EFT Enquiry

Good Day <br> <br> I have made an EFT payment for my online order that is Order No: MAK049748. I have attached the proof of payment for the eft transaction and email makro's customer and online support emails twice but with no response. I have contacted a the call centre and somone did intially find my mail and said that they will response to me another day has passed and still i have not received any feedback. Please can you contact your accounts department to verify my payment and process my order as. Currently the online shop says my EFT window has expired when payment had already been made on the 15/02/2015. Apart from making payment there is no email address or fax number to forward proof of payments for online orders.<br> <br> Emailing, Calling makro customer care and online support is pointless because no one ever responds to these enquiries, please can someone attend to this.<br>