Order Nightmare

Im honestly soo disappointed , Ive been calling the call centre since monday to follow up on my Ordere which ive placed the 12th of June 2020, its the 9th of July !! and I still do not have my order, I order 3 different packages after the 12th June all of them were delivered within 10 days ! Im working from home i buy these things to help with my 3 year old to keep her busy , If i could go to the store i would but but i refuse to move around with a 3 year old , so i order online, ive been **** to by an agent who argued with me saying my order has been delivered on the 30th i should check wumdrop I know i didnt sign for anything so i check anyway , and there is nothing regarding my order, it bad enough ive been waiting since forever for my order, but now your staff feel its okay to take there customers for a ride .. Its disgusting to be honest. And you know whats the funny thing, you people honestly dont care. All ill get now i a call from ottery store to say my package will be delivered on this and that day . Its happened before .. I swear the more i use your service the worst it becomes. Honestly hoping for a miracle ..