JJ
Jessica J
1 reviews | Active since Dec 2021
28 Dec 2021, 09:45
ORDER NEVER RECIEVED
If i could give a zero i would
i ordered a chest freezer the 29th Nov and STILL WAITING FOR MY ORDER
I've called over 6 times now and emailed but no one is coming back to me "
Makro for a big company this is pathetic, sadly i see im not the only one that ordered a chest freezer and never received it
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Replies (1)
Makro's replyOfficial
28 Dec 2021, 11:33Good Dat Jessica
Thank you for your review on our Hellopeter platform and we do apologize for the inconvenience caused.
We take all our customer requests seriously and assure you that this matter will be our priority.
Please note that we are escalating this matter to the relevant online personnel at the store to urgently deliver your order. We understand how critical we are in the role of supporting you and will definitely be implementing solutions to ensure that this issue does not occur in future.
Kindly be advised that feedback will be provided.
Once again we do apologize for the inconvenience caused throughout your journey with us.
Hope you find the above in order.
Kind Regards
Makro Hellopeter Team
Thank you for your review on our Hellopeter platform and we do apologize for the inconvenience caused.
We take all our customer requests seriously and assure you that this matter will be our priority.
Please note that we are escalating this matter to the relevant online personnel at the store to urgently deliver your order. We understand how critical we are in the role of supporting you and will definitely be implementing solutions to ensure that this issue does not occur in future.
Kindly be advised that feedback will be provided.
Once again we do apologize for the inconvenience caused throughout your journey with us.
Hope you find the above in order.
Kind Regards
Makro Hellopeter Team
Best regards,
Makro's reply28 Dec 2021, 11:33
Official
Good Dat Jessica
Thank you for your review on our Hellopeter platform and we do apologize for the inconvenience caused.
We take all our customer requests seriously and assure you that this matter will be our priority.
Please note that we are escalating this matter to the relevant online personnel at the store to urgently deliver your order. We understand how critical we are in the role of supporting you and will definitely be implementing solutions to ensure that this issue does not occur in future.
Kindly be advised that feedback will be provided.
Once again we do apologize for the inconvenience caused throughout your journey with us.
Hope you find the above in order.
Kind Regards
Makro Hellopeter Team
Thank you for your review on our Hellopeter platform and we do apologize for the inconvenience caused.
We take all our customer requests seriously and assure you that this matter will be our priority.
Please note that we are escalating this matter to the relevant online personnel at the store to urgently deliver your order. We understand how critical we are in the role of supporting you and will definitely be implementing solutions to ensure that this issue does not occur in future.
Kindly be advised that feedback will be provided.
Once again we do apologize for the inconvenience caused throughout your journey with us.
Hope you find the above in order.
Kind Regards
Makro Hellopeter Team
Best regards,