OM
Odwa M
1 reviews | Active since Mar 2019
14 Mar 2019, 15:10
Order #mak***
I ordered an item on the 24th February and it was supposed to be delivered on the 5th of March and I have been waiting for the delivery I've tried several times to contact the online department and when I do they say they are waiting feedback and this has been going on for weeks I need my delivery to be delivered or cancel my order
Helpful (0)
Replies (4)0
Replies (4)
Makro's replyOfficial
14 Mar 2019, 15:29Good day Odwa
Thank you for writing to us
I'm sorry to hear that the delivery of your game didn't take place as expected and that we didn't give you sufficient information about the whereabouts of your order.
I'm currently in contact with the online manager on our Ottery branch regarding this, I will provide feedback as soon as possible
Thank you again for taking the time to contact us.
Kind Regards
Otsiele Boikanyo
Thank you for writing to us
I'm sorry to hear that the delivery of your game didn't take place as expected and that we didn't give you sufficient information about the whereabouts of your order.
I'm currently in contact with the online manager on our Ottery branch regarding this, I will provide feedback as soon as possible
Thank you again for taking the time to contact us.
Kind Regards
Otsiele Boikanyo
Best regards,
Makro's reply14 Mar 2019, 15:29
Official
Good day Odwa
Thank you for writing to us
I'm sorry to hear that the delivery of your game didn't take place as expected and that we didn't give you sufficient information about the whereabouts of your order.
I'm currently in contact with the online manager on our Ottery branch regarding this, I will provide feedback as soon as possible
Thank you again for taking the time to contact us.
Kind Regards
Otsiele Boikanyo
Thank you for writing to us
I'm sorry to hear that the delivery of your game didn't take place as expected and that we didn't give you sufficient information about the whereabouts of your order.
I'm currently in contact with the online manager on our Ottery branch regarding this, I will provide feedback as soon as possible
Thank you again for taking the time to contact us.
Kind Regards
Otsiele Boikanyo
Best regards,
OM
Odwa M's updateReviewer Update
15 Mar 2019, 05:29Thanks. I'm kindly waiting on feedback. As this is so inconvenient for me. I bought this item as a gift for my nephew and it's been two weeks since his birthday has past and I'm still singing the same song to my family and friends of waiting for my order. Please provide feedback if received. Thanks
OM
Odwa M's update15 Mar 2019, 05:29
Reviewer Update
Thanks. I'm kindly waiting on feedback. As this is so inconvenient for me. I bought this item as a gift for my nephew and it's been two weeks since his birthday has past and I'm still singing the same song to my family and friends of waiting for my order. Please provide feedback if received. Thanks
Makro's replyOfficial
19 Mar 2019, 12:44Good day Odwa
Kindly be advised that your order was handed over to Wumdrop, However, they say they only deliver 30km from the store and your address is outside their delivery range.
We will call the store to check if they have arranged an alternative courier and as soon as we receive feedback we will revert back to you.
Apologies again for the inconvenience caused.
Kind Regards
Hellopeter Team
Kindly be advised that your order was handed over to Wumdrop, However, they say they only deliver 30km from the store and your address is outside their delivery range.
We will call the store to check if they have arranged an alternative courier and as soon as we receive feedback we will revert back to you.
Apologies again for the inconvenience caused.
Kind Regards
Hellopeter Team
Best regards,
Makro's reply19 Mar 2019, 12:44
Official
Good day Odwa
Kindly be advised that your order was handed over to Wumdrop, However, they say they only deliver 30km from the store and your address is outside their delivery range.
We will call the store to check if they have arranged an alternative courier and as soon as we receive feedback we will revert back to you.
Apologies again for the inconvenience caused.
Kind Regards
Hellopeter Team
Kindly be advised that your order was handed over to Wumdrop, However, they say they only deliver 30km from the store and your address is outside their delivery range.
We will call the store to check if they have arranged an alternative courier and as soon as we receive feedback we will revert back to you.
Apologies again for the inconvenience caused.
Kind Regards
Hellopeter Team
Best regards,
OM
Odwa M's updateReviewer Update
19 Mar 2019, 13:03Thank you for your feedback as the store failed to provide the information you did. Once again thank you so much for you time and help. Hope to hear from you soon
OM
Odwa M's update19 Mar 2019, 13:03
Reviewer Update
Thank you for your feedback as the store failed to provide the information you did. Once again thank you so much for you time and help. Hope to hear from you soon