IL
Ilze L
1 reviews | Active since Jan 2020
16 Jan 2020, 23:01
Order late
Have not received my order yet and the tracking said that it would be her by 13 Jan 2020
And not even a call or message to say sorry or anything about the order
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Replies (1)
Makro's replyOfficial
17 Jan 2020, 13:14Good day Ilze,
Thank you for bringing this matter to our attention.
Kindly accept our humblest apologies for the customer service you have received and the inconvenience this has caused you. We will contact our Online team management including our suppliers to assist and as soon as feedback is received we will contact you.
Please be advised that feedback will be relayed within 24 - 48 hours.
Kind Regards,
Makro Hello Peter Team
Thank you for bringing this matter to our attention.
Kindly accept our humblest apologies for the customer service you have received and the inconvenience this has caused you. We will contact our Online team management including our suppliers to assist and as soon as feedback is received we will contact you.
Please be advised that feedback will be relayed within 24 - 48 hours.
Kind Regards,
Makro Hello Peter Team
Makro's reply17 Jan 2020, 13:14
Official
Good day Ilze,
Thank you for bringing this matter to our attention.
Kindly accept our humblest apologies for the customer service you have received and the inconvenience this has caused you. We will contact our Online team management including our suppliers to assist and as soon as feedback is received we will contact you.
Please be advised that feedback will be relayed within 24 - 48 hours.
Kind Regards,
Makro Hello Peter Team
Thank you for bringing this matter to our attention.
Kindly accept our humblest apologies for the customer service you have received and the inconvenience this has caused you. We will contact our Online team management including our suppliers to assist and as soon as feedback is received we will contact you.
Please be advised that feedback will be relayed within 24 - 48 hours.
Kind Regards,
Makro Hello Peter Team