LP
Lebohang P
1 reviews | Active since Jan 2024
26 Aug 2026, 20:06
Order delayed, no communication received
OD*** i placed an order on the 11th August 2026 , estimated delivery date was the 22 August however till tgis day I have not received anything and no one reached out. I followed up on weekend and they said it will be shipped in 3 days. Can i please have my order or refund.
Helpful (0)
Replies (5)0
Replies (5)
Makro's replyOfficial
27 Aug 2026, 09:34Hi Lebohang Phele,
Thank you for contacting us.
We're sorry for the delay and that you haven't received your order.
This has been escalated and we will be in touch with feedback as soon as possible.
Kind regards,
Makro Social Media Team
Thank you for contacting us.
We're sorry for the delay and that you haven't received your order.
This has been escalated and we will be in touch with feedback as soon as possible.
Kind regards,
Makro Social Media Team
Best regards,
Makro's reply27 Aug 2026, 09:34
Official
Hi Lebohang Phele,
Thank you for contacting us.
We're sorry for the delay and that you haven't received your order.
This has been escalated and we will be in touch with feedback as soon as possible.
Kind regards,
Makro Social Media Team
Thank you for contacting us.
We're sorry for the delay and that you haven't received your order.
This has been escalated and we will be in touch with feedback as soon as possible.
Kind regards,
Makro Social Media Team
Best regards,
LP
Lebohang P's updateReviewer Update
28 Aug 2026, 07:15Hi Makro as soon as possible for a escalated matter is how long? Another 2 weeks maybe ? Please guide me through on how to do a refund
LP
Lebohang P's update28 Aug 2026, 07:15
Reviewer Update
Hi Makro as soon as possible for a escalated matter is how long? Another 2 weeks maybe ? Please guide me through on how to do a refund
Makro's replyOfficial
28 Aug 2026, 08:58Hi Lebohang Phele,
Thank you for your feedback. We are sorry for the frustration caused.
We are following up with our team on this so that we can provide feedback.
Kind regards,
Makro Social Media Team
Thank you for your feedback. We are sorry for the frustration caused.
We are following up with our team on this so that we can provide feedback.
Kind regards,
Makro Social Media Team
Best regards,
Makro's reply28 Aug 2026, 08:58
Official
Hi Lebohang Phele,
Thank you for your feedback. We are sorry for the frustration caused.
We are following up with our team on this so that we can provide feedback.
Kind regards,
Makro Social Media Team
Thank you for your feedback. We are sorry for the frustration caused.
We are following up with our team on this so that we can provide feedback.
Kind regards,
Makro Social Media Team
Best regards,
LP
Lebohang P's updateReviewer Update
30 Aug 2026, 15:09?????????
LP
Lebohang P's update30 Aug 2026, 15:09
Reviewer Update
?????????
Makro's replyOfficial
30 Aug 2026, 16:01Hi Lebohang Phele,
Thank you for your feedback. We are sorry for the frustration caused.
Please be assured that the matter has been escalated to the relevant team for urgent attention. We will provide you with an update as soon as we receive further feedback.
Kind regards,
Makro Social Media Team
Thank you for your feedback. We are sorry for the frustration caused.
Please be assured that the matter has been escalated to the relevant team for urgent attention. We will provide you with an update as soon as we receive further feedback.
Kind regards,
Makro Social Media Team
Best regards,
Makro's reply30 Aug 2026, 16:01
Official
Hi Lebohang Phele,
Thank you for your feedback. We are sorry for the frustration caused.
Please be assured that the matter has been escalated to the relevant team for urgent attention. We will provide you with an update as soon as we receive further feedback.
Kind regards,
Makro Social Media Team
Thank you for your feedback. We are sorry for the frustration caused.
Please be assured that the matter has been escalated to the relevant team for urgent attention. We will provide you with an update as soon as we receive further feedback.
Kind regards,
Makro Social Media Team
Best regards,