SR
Shaun R
1 reviews | Active since Sept 2011
05 Dec 2024, 18:47
Order delayed indefinitely
How I wish I had checked these Hello Peter reviews before making a purchase. Now I am stuck 10 grand out of pocket and with no info about my order other than "it is delayed, we'll let you know when it comes". Honestly, I don't understand how it's even legal to operate a business like this. Never ever in a million years will I purchase from Makro online again.
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Replies (2)SR
Shaun R's updateReviewer Update
07 Dec 2024, 17:14This is so unbelievably frustrating. How do I get feedback? It's been a whole week since I was told my order is delayed, and zero feedback. Please, I'm begging you for feedback
SR
Shaun R's update07 Dec 2024, 17:14
Reviewer Update
This is so unbelievably frustrating. How do I get feedback? It's been a whole week since I was told my order is delayed, and zero feedback. Please, I'm begging you for feedback
Makro's replyOfficial
17 Dec 2024, 08:58Hi Shaun Roberts,
Your feedback shared on Hellopeter has deeply moved us, and we want to express our sincerest apologies for the frustration and inconvenience you've faced, along with the regrettable delay in our response.
We are truly disheartened to hear about your experience . Please know that we take your situation very seriously and are firmly committed to ensuring such an incident is not repeated with you or any other customer.
Could you kindly confirm if you received your order yet.
With sincere regards,
The Makro Social Media Team
Hello Peter Agent
www.makro.co.za
A Division of MASSMART Holdings Limited
Your feedback shared on Hellopeter has deeply moved us, and we want to express our sincerest apologies for the frustration and inconvenience you've faced, along with the regrettable delay in our response.
We are truly disheartened to hear about your experience . Please know that we take your situation very seriously and are firmly committed to ensuring such an incident is not repeated with you or any other customer.
Could you kindly confirm if you received your order yet.
With sincere regards,
The Makro Social Media Team
Hello Peter Agent
www.makro.co.za
A Division of MASSMART Holdings Limited
Best regards,
Makro's reply17 Dec 2024, 08:58
Official
Hi Shaun Roberts,
Your feedback shared on Hellopeter has deeply moved us, and we want to express our sincerest apologies for the frustration and inconvenience you've faced, along with the regrettable delay in our response.
We are truly disheartened to hear about your experience . Please know that we take your situation very seriously and are firmly committed to ensuring such an incident is not repeated with you or any other customer.
Could you kindly confirm if you received your order yet.
With sincere regards,
The Makro Social Media Team
Hello Peter Agent
www.makro.co.za
A Division of MASSMART Holdings Limited
Your feedback shared on Hellopeter has deeply moved us, and we want to express our sincerest apologies for the frustration and inconvenience you've faced, along with the regrettable delay in our response.
We are truly disheartened to hear about your experience . Please know that we take your situation very seriously and are firmly committed to ensuring such an incident is not repeated with you or any other customer.
Could you kindly confirm if you received your order yet.
With sincere regards,
The Makro Social Media Team
Hello Peter Agent
www.makro.co.za
A Division of MASSMART Holdings Limited
Best regards,