YA
YVETTE A
1 reviews | Active since May 2015
05 Nov 2025, 08:22
Order complete
2 Weeks & many reference numbers I received my milk that was paid for & delivered yesterday. I truly think Makro needs to give their staff proper training as I was constantly told to return the goods that I never received. Its as if people are given a list to read from on procedures & don't actually listen to the problems, really frustrating. Sad that a person 1st needs to go public to get the necessary attention to solve a problem. There is just no customer care & most people have a "I don't care" attitude. I think staff must be held accountable for their actions & attitudes. But thank you for completing my order.
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Replies (1)Makro's replyOfficial
05 Nov 2025, 14:53Hi Yvette,
We are truly sorry that your order was delivered incomplete.
We will work hard to improve our services and the lack of communication.
We sincerely apologize for the inconvenience that we have caused you.
Regards,
Makro social media team.
We are truly sorry that your order was delivered incomplete.
We will work hard to improve our services and the lack of communication.
We sincerely apologize for the inconvenience that we have caused you.
Regards,
Makro social media team.
Best regards,
Makro's reply05 Nov 2025, 14:53
Official
Hi Yvette,
We are truly sorry that your order was delivered incomplete.
We will work hard to improve our services and the lack of communication.
We sincerely apologize for the inconvenience that we have caused you.
Regards,
Makro social media team.
We are truly sorry that your order was delivered incomplete.
We will work hard to improve our services and the lack of communication.
We sincerely apologize for the inconvenience that we have caused you.
Regards,
Makro social media team.
Best regards,
