ORDER CANCELLATION

I placed an order online and after an hour I decided to cancel the order…tell me why I was told that the product was handed to the courier person and I’m now sitting here with a laptop I don’t even want and can’t even return because on their website it still says that the product is out for delivery 😭😭 I called their team and I was told that I should wait for 14 days for the order status to change to delivered. I need to use the laptop for work…my job is literally on the line because I decided to trust Makro

Good day Shirley,

We hope this email finds you well.

Please be advised that your query has been escalated to the relevant department with regard to cancelation of your order.

Feedback will be provided once received.

We hope the above finds you well, and we apologize for the inconvenience caused. The Makro Team,