Order 2 items,revived payment only gave one and now waiting for refund

so i have order 2 HDD that was on special. when i order there was stock.

so i did my payment with immediately payment(transfer via eft)

the next day they called there is "no stock" but online they have stock . so if there is no stock why is it on stock online and a lady next to me order 3 hours later and got a hard drive.

so i guess there was people that order and they wanted to keep everyone happy i also explained i'm ordering to because of the other person i'm ordering for cant log in because there was problems with the website.

and now they said they going to refund me i have send my details but not getting any feedback and i don't want a refund i want a 2nd unit there is stock of a different color give me one in a other color then. because of this i m not sure if i want to support makro anymore