RB
Ray B

1 reviews | Active since Jan 2014

14 May 2019, 03:07

Only two people at Makro who assisted me with great service

I had a recent ongoing battle with Makro Amanzimtoti with respect of a Mellerware Air Fryer that was faulty within 7 months of purchase . Long story short after much frustration got hold of Mr Gary Lindhorst ( Merchandise Manager - Appliances ) in Johannesburg who put me onto Liesl Janse van Rensburg ( General Merchandise Manager ) at the Amanzimtoti branch . These two people were the only ones who assisted in a friendly caring way to solve the problem . I applaud them for their help and assistance and only wish that Makro had more employees ike this . Thank you Gary and Liesl .

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Replies (1)
Makro
Makro's reply14 May 2019, 09:05
Official
 
Good day Ray,

Thank you for your review and feedback. 

We really appreciate what you have to share, we are really glad to hear that you received excellent service from both managers and will ensure that they get the recognition they deserve. It is always within our best interest to always give you good customer service at all times. 

If there is anything else that we can help you with, please let us know.

We hope you have a lovely day further.

Kind Regards 
Makro Hellopeter Team