MN
Mr. Nel

1 reviews | Active since Apr 2024

07 Jan 2025, 16:17

ONLY HALF ORDER DELIVERED!

I ordered 2 kettles. Only received 1.

YOUR WHATSAPP DOES NOT EORK. YOU DO NOT ANSWER EMAILS OR FACEBOOK! I EVEN REPORTED IT WITH CALL. NO FEEDBACK!

WHAT IS GOING ON?! Order MAK***

0
Replies (1)
Makro
Makro's reply10 Jan 2025, 14:56
Official
Hi Hennie,

Thank you for your review on our Hellopeter platform.

We apologize for the inconvenience caused. 

We have reviewed your order, and the refund has been refunded. 

If you need any further assistance, please contact our customer care on ***.

We will definitely be implementing solutions to ensure that this issue does not occur in the future.

Once again, we apologize for the inconvenience caused throughout your journey with us.
 
We hope you find the above in order.
 
Kind regards,
Makro Social Media Team.

Best regards,