1 reviews | Active since Mar 2009
Online Support is not supportive.
<p>I made a online purchase 2 days ago. Fare enough they stipulate 2 to 5 days shipping. In the 48hrs of the order being placed there hasn't been any movement. 2 calls 15min each . Still nowehere close to getting the item sent to me. The attitude the staff has is " IT WILL HAPPEN WHEN IT HAPPENS, TILL THEN HOLD YOUR HORSES"BESIDES YOUR ORDER WAS ONLY PLACED YESTERDAY. There is no urgency I regret doing this online. Most online stores are more effiecient. :-(</p>
Thank you for alerting us on your complaint. Kindly be advised that we are in the process of handling your complaint and we will be in contact with you as soon as possible.
Regards
Mbali Makhanya
Thank you for alerting us on your complaint. Kindly be advised that we are in the process of handling your complaint and we will be in contact with you as soon as possible.
Regards
Mbali Makhanya
I really hate being taken for a ride. Makro i stick store sales because the online service is Store High In Transit. If you listen to all the calls I made to the call center, All your agents said Monday I would get delivery. Tuesday has come and gone. Tomorrow will exactly a week since I made the purchase. But who cares I'm just a ORDER NO. NO ONE CALLS NO ONE DELIVERS BUT PAYMENT WAS MADE LAST WEEK. I'M TRYING TO THINK OF WORD THE BEST DESCRIBES THE SERVICE. NONESENSE REPLACE THE WHOLE LOT OF THE ONLINE BUNCH THEY CALL A TEAM. i JUST TRACKED THE PARCEL LEFT TO BE DELIVERED IN DURBAN @ 8:00 THIS MORNING I'M 5MIN AWAY FROM RTT. I WORK FROM HOME THE UPDATE IS THAT I'M AWAY. LIES LIES LIES. I'M STARTING TO DOUBT I'LL EVER GET MY PARCEL.
I really hate being taken for a ride. Makro i stick store sales because the online service is Store High In Transit. If you listen to all the calls I made to the call center, All your agents said Monday I would get delivery. Tuesday has come and gone. Tomorrow will exactly a week since I made the purchase. But who cares I'm just a ORDER NO. NO ONE CALLS NO ONE DELIVERS BUT PAYMENT WAS MADE LAST WEEK. I'M TRYING TO THINK OF WORD THE BEST DESCRIBES THE SERVICE. NONESENSE REPLACE THE WHOLE LOT OF THE ONLINE BUNCH THEY CALL A TEAM. i JUST TRACKED THE PARCEL LEFT TO BE DELIVERED IN DURBAN @ 8:00 THIS MORNING I'M 5MIN AWAY FROM RTT. I WORK FROM HOME THE UPDATE IS THAT I'M AWAY. LIES LIES LIES. I'M STARTING TO DOUBT I'LL EVER GET MY PARCEL.