mB
myburgh B
1 reviews | Active since Apr 2012
16 Apr 2024, 16:45
ONLINE SUPPORT IS NON-EXISTENT.
If there were NEGATIVE stars I would use the lowest one. On 5 April I ordered and paid for an item, which is only available online. It said 2-5 working days for delivery. On the 11th April, at 20;36, I sent a message to enquire about the status of my order as it still showed "In Progress", as is still shows as I'm writing. I received a reply from the so-called online support team my query has been sent to another department. Now almost 30 hours later STILL NO REPLY! THIS WAS MY FIRST AND ALSO MY LAST ONLINE ORDER FROM MAKRO.
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Replies (1)mB
myburgh B's updateReviewer Update
17 Apr 2024, 09:16WHAT A LOAD OF *******! WHAT DOES “We will continue to follow-up so that we are able to have the matter addressed and resolved as urgently as possible." ACTUALLY MEAN? IN MY BOOK IT TELLS ME I’LL BE GIVEN THE RUN-AROUND UNTIL I GIVE UP BUT THAT’S NOT GOING TO HAPPEN. ALSO WHY REPLY PRIVATELY....OR ARE YOU AFRAID EVERYBODY PICKS UP ON THE ****.
mB
myburgh B's update17 Apr 2024, 09:16
Reviewer Update
WHAT A LOAD OF *******! WHAT DOES “We will continue to follow-up so that we are able to have the matter addressed and resolved as urgently as possible." ACTUALLY MEAN? IN MY BOOK IT TELLS ME I’LL BE GIVEN THE RUN-AROUND UNTIL I GIVE UP BUT THAT’S NOT GOING TO HAPPEN. ALSO WHY REPLY PRIVATELY....OR ARE YOU AFRAID EVERYBODY PICKS UP ON THE ****.