AL
Alfred L
1 reviews | Active since Nov 2019
23 Nov 2019, 07:54
Online store purchase
I order an electronic device last month online, they said it's unavailable thus they would refund me for the purchase.. I have been calling and writing emails for the past 30 days my money hasn't been paid up when I call they don't answer. Sometimes they tell that it's being processed i should wait for 7 days.. And still 7 days passes.. Its been over 5weks now and no one is helping me. Makro online is the worst experience ever.. And i regret ordering from them because I heard people telling me about this bad customer experience. As I am speaking I want to report makro. This is trash
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Replies (2)AL
Alfred L's updateReviewer Update
23 Nov 2019, 08:01Horrible experience ever... Never ever will I order something from this trash store
AL
Alfred L's update23 Nov 2019, 08:01
Reviewer Update
Horrible experience ever... Never ever will I order something from this trash store
Makro's replyOfficial
24 Nov 2019, 15:08Good day Alfred,
Thank you for your Hello Peter review and we sincerely apologize for the inconvenience this has caused.
We will liaise with the relevant department to process your refund and we will get back to you via email.
Thank you again for the support you have showed throughout 2019, and enjoy the rest of your day further.
Warm regards,
Makro Hello Peter Team
Thank you for your Hello Peter review and we sincerely apologize for the inconvenience this has caused.
We will liaise with the relevant department to process your refund and we will get back to you via email.
Thank you again for the support you have showed throughout 2019, and enjoy the rest of your day further.
Warm regards,
Makro Hello Peter Team
Best regards,
Makro's reply24 Nov 2019, 15:08
Official
Good day Alfred,
Thank you for your Hello Peter review and we sincerely apologize for the inconvenience this has caused.
We will liaise with the relevant department to process your refund and we will get back to you via email.
Thank you again for the support you have showed throughout 2019, and enjoy the rest of your day further.
Warm regards,
Makro Hello Peter Team
Thank you for your Hello Peter review and we sincerely apologize for the inconvenience this has caused.
We will liaise with the relevant department to process your refund and we will get back to you via email.
Thank you again for the support you have showed throughout 2019, and enjoy the rest of your day further.
Warm regards,
Makro Hello Peter Team
Best regards,