SW
Shelley W

1 reviews | Active since Mar 2009

21 Sept 2018, 14:24

Online should be easier

Ordering online is really such a mission. You can't track your order as Dawn Wing tells you it the ref does not exist. The Makro site tells you it's "complete" The call centre tells you it hasn't been collected... So how do you plan to be available to collect.

0
Replies (2)
Makro
Makro's reply26 Sept 2018, 16:05
Official

Thank you for alerting us on your complaint. Kindly be advised that your complaint has been escalated to the relevant team who will be in contact with you.

Regards
Zanele Zwane

SW
Shelley W's update05 Oct 2018, 12:42
Reviewer Update
I never received a call/email anything, 9 days have passed.... You guys really don't have a clue.