Online shopping with Makro

I purchased a patio set 7 days ago online shopping with the makro delivery being 2 to 5 days. After contacting them a number of times to find out where my order is I am no closer to receiving my large purchase. They were very quick to take the payment but have not produced the goods. Head office just puts the phone down and after that you can't get through. The contact centre continually tells you it is on the way. This is now 2 solid days of waiting for delivery. We are not living in a different country. I am so disgusted with this service I will never be using it again nor will I recommend their online shopping to anyone. Shocking. To top it all the saga continues. I am still no closer to the actual delivery taking place and the exact same procedure will happen for a 3rd day in a row again tomorrow. This is not a recommended online shopping experience.