LK
Lesego K

1 reviews | Active since Dec 2017

13 Dec 2017, 11:30

Online shopping that stole my money

Did online shopping with Makro on Friday 24 November 2017, Most worst experience came in when I had to call to verify the collection date and confirm if they received my proof of payment , they dropped my phone , put me on hold and transferred me from one person to the next . I have been doing this for the past 2 weeks and even now I haven't received any help .

Makro has the worst Call Center individuals ever that can't assist a customer and even at this point I haven't been helped .

0
Replies (2)
Makro
Makro's reply13 Dec 2017, 12:57
Official

Thank you for alerting us on your complaint. Kindly be advised that we are in the process of handling your complaint and we will be in contact with you as soon as possible.


Regards

Mbali Makhanya

LK
Lesego K's update14 Dec 2017, 12:13
Reviewer Update
Thank very much for you assistance Judy . I really appreciated the service . I will surely shop with Makro again.