Online shopping - Goods not delivered

Pathetic Service

Honestly this is unaceptable.

I ordered an payed for my goods on the 26th of Sept 2020.

I recieved an email of the 29th to say that my goods has been dispatched.

I ordered 5 items only 1 was delivered on 2 Oct 2020 - with empty promises that the rest would be delivered the next day ...

Since the 5th of October I have been emailing and calling, trying to get my goods delivered and its just one sad excuse after another.

Yesterday I recieved another excuse that the couriers now still have to investigate before i can get the goods I ordered ???

I ordered and payed. I want my good delivered, but Makro and the courier companies is simply just *****ing from there customers. Quick to take the payment, but when it comes to delivering its just so many excuses.

I payed for my good and it should be delivered. We dont have a makro on our town and can not find the product that I ordered here. That why i went the makro online route. But now i payed , and spend money on Makro empty promises.

I am beyond frustrated with the lack of service.