LO
Leana O

1 reviews | Active since May 2013

28 Oct 2015, 21:36

Online shopping = False advertising

Hi<br> <br> I have seen your adds where you can order online, and then keep the goodies for free in a locker for collection. I was very excited about this offering. I also saw that the offer expires on 30 October 2015, therefore wanted to place my order today.<br> <br> I spent about 2 hours this morning, registering for online shopping, then adding products to my lists, comparing prices and tailoring the items to my needs. I then proceeded to the checkout, where only 8 of my 30 items pulled through (I finalised my order). At no point in time did I get an error message or indication why.<br> <br> When I called the call centre to enquire about this, I was told that grocery items does not form part of this offering as yet?? Nowhere is this indicated? So I've wasted time on something that cant be done? What a waste.. False advertising!!<br> <br> Really not impressed.<br> <br> Regards<br> Leana

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Replies (1)
Makro
Makro's reply29 Oct 2015, 10:07
Official
Hello Leana Opperman,


We apologise for the inconvenience caused..

Please be advised that we are still busy with upgrading our website on the groceries option online and we are too close to finalise the option.

We apologise that our site was not clear on that.


Regards
Mmule Moropa