1 reviews | Active since Jul 2011
Online shopping - delivery nightmare
I placed an online order for delivery on 3 December - the expected delivery date was 6 December. Sunday 8 December I got a watsapp from the courier company that delivery would happen on Monday, I must reply to confirm - I did. Monday I sat at home waiting, no delivery. I eventually called Makro when I heard nothing the following day - 30 minutes on the phone to find out the delivery will actually be Thursday, Thursday I wait at home, wasting my time making plans for someone to come and wait in my house incase the delivery comes when I have to pop out for a quick minute - no delivery. I contact wumdrop support at 6:40pm, oh no they went to collect at Makro Carnival in the morning and the order wasn't prepared so they left - couldn't have the good grace to let me know what happened so I didn't waste my and other peoples time! Delivery will now happen on Friday. This morning (Friday) by 10 am I heard nothing, call Makro - another 15 minutes holding to find out the courier company went to collect but this time their vehicle was too small for my order?????? So now they must deliver tomorrow on Saturday. This is ridiculous and absurd service, no other company messes you around this much with deliveries. I had a very similar experience last time I ordered from Makro online - this will be the last time.
