JA
Jay A
1 reviews | Active since Feb 2023
06 Apr 2023, 11:33
********** Online Service (no Service!)
Makro's online store is frankly a *****. Ordered a Defy Gas Hob and Oven two weeks back and promised 5 day delivery. It is now week two and all I get are SMSs stating "there is a delay". Held on for their customer support for 20 minutes only to be cut off with loadshedding. I am now R7k out of pocket - they take your money pronto - and have now promise of delivery. Avoid at all costs!
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Jay A's updateReviewer Update
11 Apr 2023, 19:02Part delivery was made on Tuesday 11 April, but only an oven was delivered, not the gas hob. So now it is back to square one, where I have a delivery dispute, the driver had no idea where the rest of the order was, and I must now spend much of my time to fix Makro's egregious so-called service. This is simply unacceptable.
JA
Jay A's update11 Apr 2023, 19:02
Reviewer Update
Part delivery was made on Tuesday 11 April, but only an oven was delivered, not the gas hob. So now it is back to square one, where I have a delivery dispute, the driver had no idea where the rest of the order was, and I must now spend much of my time to fix Makro's egregious so-called service. This is simply unacceptable.