TG
TERSIUS G
1 reviews | Active since Oct 2021
15 Oct 2021, 14:21
Online service MAKRO
The online service of Makro is up to s$*t!!!!!b I purchased items from Makro Silver lakes. The items were delivered very late (after about three weeks). This is however not the big problem, some of the items were wrong!!! I reported this numerously and up to now I received NO response whatsoever. Makro will have to do something about their online service!!!!!!! Perhaps organise a meeting with TAKEALOT, they perform excellently!!!!!!!
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Makro's replyOfficial
15 Oct 2021, 17:53Good day Tersius,
Thank you for your review on our Hellopeter platform, we do apologize for the delay in response and inconvenience caused.
We take all our customer requests seriously and assure you that this matter will be our priority.
We have received your complaint and we will therefore have it addressed and dealt with internally with relevant departmental managers, We shall prioritize the matter and ensure that we resolve and relay urgent feedback directly to you.
Once again we do apologize for the inconvenience caused throughout your journey with us.
Hope you find the above in order.
Have a wonderful day.
Kind regards
Makro Hellopeter Team
Thank you for your review on our Hellopeter platform, we do apologize for the delay in response and inconvenience caused.
We take all our customer requests seriously and assure you that this matter will be our priority.
We have received your complaint and we will therefore have it addressed and dealt with internally with relevant departmental managers, We shall prioritize the matter and ensure that we resolve and relay urgent feedback directly to you.
Once again we do apologize for the inconvenience caused throughout your journey with us.
Hope you find the above in order.
Have a wonderful day.
Kind regards
Makro Hellopeter Team
Makro's reply15 Oct 2021, 17:53
Official
Good day Tersius,
Thank you for your review on our Hellopeter platform, we do apologize for the delay in response and inconvenience caused.
We take all our customer requests seriously and assure you that this matter will be our priority.
We have received your complaint and we will therefore have it addressed and dealt with internally with relevant departmental managers, We shall prioritize the matter and ensure that we resolve and relay urgent feedback directly to you.
Once again we do apologize for the inconvenience caused throughout your journey with us.
Hope you find the above in order.
Have a wonderful day.
Kind regards
Makro Hellopeter Team
Thank you for your review on our Hellopeter platform, we do apologize for the delay in response and inconvenience caused.
We take all our customer requests seriously and assure you that this matter will be our priority.
We have received your complaint and we will therefore have it addressed and dealt with internally with relevant departmental managers, We shall prioritize the matter and ensure that we resolve and relay urgent feedback directly to you.
Once again we do apologize for the inconvenience caused throughout your journey with us.
Hope you find the above in order.
Have a wonderful day.
Kind regards
Makro Hellopeter Team