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Nikki T

1 reviews | Active since Sept 2021

02 Nov 2022, 15:52

ONLINE ****-DELIVERY NEVER ARRIVED.

WORST ONLINE RETAIL STORE EVER.****. ********** and misrepresent delivery times. Quick to take your money online without keeping their end of the bargain in terms of delivery timeframes promised on the website. And NO communication, the phones hardly ever work for Customer Care, nobody responds to e-mails, nobody calls back Had to call 4 times to get PART of my delivery and still waiting on the rest over 3 weeks later despite being told web ordered that it would be 7-10 days. *********** ******* with no respect for their customers who flout any customer care standards and get away with it time and time again. Disgusting. Have asked for a refund today-- I have no hope of it actually happening. What they do is a **** and ********. I have wasted hours of time and stress simply trying to get the goods that I paid for. DESPICABLE CON ARTISTS.

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Nikki T's update04 Nov 2022, 07:06
Reviewer Update
I am still waiting for resolution. As far as I am concerned, this is theft. It’s not just an inconvenience. I have reported Makro to the CGSO for false advertising. I expect my money back as I did not receive my goods within the advertised time. I have received No feedback and wasted hours of my time that I cannot get back. You have hundreds Of such complaints against you so it really seems as if you don’t care. I will continue to post negative comments on all available platforms until my issue is resolved. It’s simply unacceptable to treat consumers with such absolute disdain and disrespect and utter incompetence. I requested a refund 3 days ago , still no communicating. My product was ordered on 11th October.?????????