TB
Trevor B
1 reviews | Active since Jun 2011
15 Apr 2016, 11:05
Online says stock but once you pay then No stock.
I purchased two laptops online from Cape Gate. system said there was stock and based on that I transferred money. I received payment confirmation from Makro. When I called today to ask if I could collect I was told that there was 10 units in stock but all seals are broken and they couldn't be sold. This does not make sense at all. Why would all 10 be opened. If Makro can not control their online sales then leave it up to the professionals like TAKEALOT.<br> The only reason I bought from Makro was because there was stock. Now they have my money and I have to wait for them to get new stock.
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Makro's replyOfficial
15 Apr 2016, 11:34Hello TEB123,
Thank you for alerting us on your complaint. Kindly be advised that we are in the process of handling your complaint and we will be in contact with you as soon as possible.
Regards
Mbali Makhanya
Thank you for alerting us on your complaint. Kindly be advised that we are in the process of handling your complaint and we will be in contact with you as soon as possible.
Regards
Mbali Makhanya
Makro's reply15 Apr 2016, 11:34
Official
Hello TEB123,
Thank you for alerting us on your complaint. Kindly be advised that we are in the process of handling your complaint and we will be in contact with you as soon as possible.
Regards
Mbali Makhanya
Thank you for alerting us on your complaint. Kindly be advised that we are in the process of handling your complaint and we will be in contact with you as soon as possible.
Regards
Mbali Makhanya