Online sale **** at Makro

I ordered a TV online last week and was informed delivery would take a few days. Yesterday I received a call from Makro and was told that item I ordered is out of stock!!!! Needless to say I am seriously ****ed off, I cannot believe in today's day and age Makro would allow customer to pay for an item out of stock. The person who phoned me promised me that he would take the matter with the management and amend things. So far I heard nothing and doubt anything will happen. Shame on you Makro. What kind of systems you have in place that allow unsuspecting customers to pay for an item which is out of stock?