online registration and purchase hogwash

Item: Makro
Rating: 1
Author: Jason B

absolute hogwash i have spent 3 hours trying to register and log in to do online shopping at "makro" i am not even going to go any further on the complaint as I'm tired , makro make your online shopping site more user friendly and make sure the damn thing works if you could see my frustration and absolute loss off 3hrs off my life !!!!!!!!!!! just trying to buy a damn dishwasher think i should have taken chance going into the shop and purchase it !!

Helpful (0)

Replies (1)

Makro's replyOfficial

03 Jul 2020, 11:01

Good day Jason,

Thank you for your review on our Hellopeter platform, we do apologize for the delay in response and inconvenience caused.

We take all our customer requests seriously and assure you that this matter will be our priority.

Please note that we are currently liaising with senior management regarding the above complaint and will be sure to revert with feedback. Kindly be advised that feedback will be provided within the next 24-48hrs.

Once again, we do apologize for the inconvenience caused throughout your journey with us.

Hope you find the above in order.

Have a wonderful day.

Kind regards
Makro Hellopeter Team

Makro's reply03 Jul 2020, 11:01

Official