Online purchases

<p>My partner bought something online and received confirmation email at 12:50. I was in the vicinity of Makro Montague Gardens and popped in just before 14:00 and was told by 3 ladies that I HAVE TO WAIT for the collection sms and it will take at least 2 days! I even asked if they could not merely collect it off the shelf to which they rep**** no, I have to wait for the sms. So I left. Upon return to the office I found an email delivered 14:09 stating the goods are ready for collection. </p> <p>SERIOUSLY? If staff won't go the extra mile, why should the client? I feel like cancelling the order. </p>