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MvdM
Michael van der Merwe

1 reviews | Active since Feb 2023

15 Oct 2025, 19:47

Online purchase cancelation

Once again online purchase has been canceled and refunded. Whats the use when stock is available even if they say items stock is low? Your order while they had stock, but due to their processing dealys, you lose out. The frustrating part is they take days to refund. Can't go elsewhere to purchase as they have your money. Won't be purchasing from Makro again.

0
Replies (3)
Makro
Makro's reply16 Oct 2025, 10:47
Official
Hi Michael,

We apologize for the service that you have received from us. 

I completely understand how this could be frustrating for you. 

We will work hard to ensure that our website shows real time stock availability. 

We sincerely apologize for the inconvenience caused. 

Regards,
Makro Social Media Team. 

Best regards,

MvdM
Michael van der Merwe's update16 Oct 2025, 13:38
Reviewer Update
This is a disgusting store. People need to STAY AWAY from Makro and all MassMart Stores. Look at social media and you will see the bad service. I have thrown away my makro cards and will never buy or recomend them for any purchasing.
Makro
Makro's reply16 Oct 2025, 16:16
Official
Hi Michael,

Apologize for the inconvenience that we have caused you. 

Regards,
Makro Social Media Team.

Best regards,