Online Purchase blunder

I am utterly disappointed in the service I received from Makro online. I purchased a PS3 on special via their website and I received a email stating my purchase is at the warehouse and would be dispatched.<br> <br> Thereafter a consultant confirmed that the parcel is waiting to be fetched by the courier. Now I am being told that Makro has no stock of the PS3. How can they confirm that the purchase is being despatched and then after two days they are saying that there is no stock. I am sorry but this unacceptable. This not what I would expect from a company like Makro which is running by Walmart. I am yet to receive a response from Makro, everyday is a different excuse.<br> <br> There is policy is to deliver within 2-5- working days and to date, after 12 days I have not received my purchase instead I hear excuses which is unacceptable.<br> <br> If they do not resolve or source the product I will be taking further action.