Online orer
I ordered a stove on line. Delivery is confirmed as received on your side. I did not receive anything.
You are taking time to investigate whom might have accepted the delivery.
Helpful (0)
Replies (3)0
Replies (3)
Makro's replyOfficial
31 Jan 2023, 09:58Good day George,
Thank you for your review on our Hellopeter platform and we do apologize for the inconvenience caused.
We take all our customer requests seriously and assure you that this matter will be our priority.
Kindly note that we will contact the relevant management for assistance and will be sure to revert with feedback.
We understand how critical we are in the role of supporting you and will definitely be implementing solutions to ensure that this issue does not occur in the future.
Please be advised that feedback will be provided.
Once again, we apologize for the inconvenience caused throughout your journey with us.
I hope you find the above in order.
Kind Regards,
Makro Hellopeter Team
Thank you for your review on our Hellopeter platform and we do apologize for the inconvenience caused.
We take all our customer requests seriously and assure you that this matter will be our priority.
Kindly note that we will contact the relevant management for assistance and will be sure to revert with feedback.
We understand how critical we are in the role of supporting you and will definitely be implementing solutions to ensure that this issue does not occur in the future.
Please be advised that feedback will be provided.
Once again, we apologize for the inconvenience caused throughout your journey with us.
I hope you find the above in order.
Kind Regards,
Makro Hellopeter Team
Best regards,
Makro's reply31 Jan 2023, 09:58
Official
Good day George,
Thank you for your review on our Hellopeter platform and we do apologize for the inconvenience caused.
We take all our customer requests seriously and assure you that this matter will be our priority.
Kindly note that we will contact the relevant management for assistance and will be sure to revert with feedback.
We understand how critical we are in the role of supporting you and will definitely be implementing solutions to ensure that this issue does not occur in the future.
Please be advised that feedback will be provided.
Once again, we apologize for the inconvenience caused throughout your journey with us.
I hope you find the above in order.
Kind Regards,
Makro Hellopeter Team
Thank you for your review on our Hellopeter platform and we do apologize for the inconvenience caused.
We take all our customer requests seriously and assure you that this matter will be our priority.
Kindly note that we will contact the relevant management for assistance and will be sure to revert with feedback.
We understand how critical we are in the role of supporting you and will definitely be implementing solutions to ensure that this issue does not occur in the future.
Please be advised that feedback will be provided.
Once again, we apologize for the inconvenience caused throughout your journey with us.
I hope you find the above in order.
Kind Regards,
Makro Hellopeter Team
Best regards,
's updateReviewer Update
01 Feb 2023, 09:08Good day All
Please resolve it instantly. It should not take that long.
Problem:I did not recieve item.
Solution: refund or make funds available on my online platform as available. I will order again and this time, I will pick up. Your delivery model is useless.
Please resolve it instantly. It should not take that long.
Problem:I did not recieve item.
Solution: refund or make funds available on my online platform as available. I will order again and this time, I will pick up. Your delivery model is useless.
's update01 Feb 2023, 09:08
Reviewer Update
Good day All
Please resolve it instantly. It should not take that long.
Problem:I did not recieve item.
Solution: refund or make funds available on my online platform as available. I will order again and this time, I will pick up. Your delivery model is useless.
Please resolve it instantly. It should not take that long.
Problem:I did not recieve item.
Solution: refund or make funds available on my online platform as available. I will order again and this time, I will pick up. Your delivery model is useless.
's updateReviewer Update
09 Feb 2023, 13:38Thank you. Refund was initiated.
's update09 Feb 2023, 13:38
Reviewer Update
Thank you. Refund was initiated.