1 reviews | Active since May 2016

05 Aug 2016, 12:30

Online orders take longer than buying in store

<p>I ordered online for in store collection, but it took me longer to collect the goods than it would have taken to buy them myself. You need to work on this!</p>

0
Replies (1)
Makro
Makro's reply08 Aug 2016, 05:24
Official

Thank you for bringing this to our attention, we appreciate the time you took to report your dissatisfaction with our online purchase .

Online purchase deliver and collection takes 2 - 5 working days as the store need to fulfill the order and we only release the stock when payment reflect on our account.

We always enjoy getting feedback from customers regarding issues and concerns they have with regards to the Makro business. It keeps us on our toes.

Please accept our apology for any inconvenience caused.

Regards

Mmule Moropa