MN
Merlin N
1 reviews | Active since Feb 2019
11 Feb 2019, 09:34
Online Orders
8 days have since passed since i placed an online order and the order status is still in progress.Surely if you are channeling customers to use the online process, and there is stock at the selected store when I made the purchase , this item should be available sooner?
Seems like all your online processes are flawed, as i sent an email querying my order last week, and to date i have not even received an auto response to say you are attending to my query.
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Replies (2)
Makro's replyOfficial
11 Feb 2019, 15:26Good day Merlin
Thank you for writing to us.
I'm sorry that the delivery of your bike didn't take place as expected and for the service received.
I am currently looking into the matter for you and will revert with feedback as soon as possible.
Kind Regards
Otsiele Boikanyo
Thank you for writing to us.
I'm sorry that the delivery of your bike didn't take place as expected and for the service received.
I am currently looking into the matter for you and will revert with feedback as soon as possible.
Kind Regards
Otsiele Boikanyo
Best regards,
Makro's reply11 Feb 2019, 15:26
Official
Good day Merlin
Thank you for writing to us.
I'm sorry that the delivery of your bike didn't take place as expected and for the service received.
I am currently looking into the matter for you and will revert with feedback as soon as possible.
Kind Regards
Otsiele Boikanyo
Thank you for writing to us.
I'm sorry that the delivery of your bike didn't take place as expected and for the service received.
I am currently looking into the matter for you and will revert with feedback as soon as possible.
Kind Regards
Otsiele Boikanyo
Best regards,
MN
Merlin N's updateReviewer Update
12 Feb 2019, 15:07Can i have feedback on where my order is, having to wait another 24 hours to get feedback on a simple order status is ridiculous.
MN
Merlin N's update12 Feb 2019, 15:07
Reviewer Update
Can i have feedback on where my order is, having to wait another 24 hours to get feedback on a simple order status is ridiculous.