MVDS
Marni Van Der SPuy
1 reviews | Active since Mar 2019
17 Sept 2019, 11:43
Online ordering not worth it.
Apparently our order was shipped to the courier 10 September already. We had to phone customer care 3 times already and keep getting "tomorrow". I will never use this service again.
They also lost my mother's parcel and took 3 weeks to sort out and refund. What a joke.
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Makro's replyOfficial
17 Sept 2019, 15:54Good day Marni,
Thank you for bringing this matter to our attention.
Kindly accept our sincerest apologies for the customer service you have received and for the delay in your order. We will contact the necessary online management to assist and as soon as feedback is received, we will contact you.
Kind Regards,
Makro Hellopeter Team
Thank you for bringing this matter to our attention.
Kindly accept our sincerest apologies for the customer service you have received and for the delay in your order. We will contact the necessary online management to assist and as soon as feedback is received, we will contact you.
Kind Regards,
Makro Hellopeter Team
Makro's reply17 Sept 2019, 15:54
Official
Good day Marni,
Thank you for bringing this matter to our attention.
Kindly accept our sincerest apologies for the customer service you have received and for the delay in your order. We will contact the necessary online management to assist and as soon as feedback is received, we will contact you.
Kind Regards,
Makro Hellopeter Team
Thank you for bringing this matter to our attention.
Kindly accept our sincerest apologies for the customer service you have received and for the delay in your order. We will contact the necessary online management to assist and as soon as feedback is received, we will contact you.
Kind Regards,
Makro Hellopeter Team