NA
Nadine A
1 reviews | Active since Dec 2017
16 Dec 2019, 14:21
Online ordering.... NEVER AGAIN!!!!
Absolutely disgusted at the service of Makro Online. Bought something online, have called, emailed and posted on Facebook on their page asking about it. When tracking it, it says delivered but I do not have the item. Makro has no clue where it is and I am getting fed up. It seems as if I am not the only one. So my question is, WHERE IS MY ORDER? Why has no one bothered getting back to me? How far does one need to go with Makro to get the items they have paid for? I have wasted enough money on airtime phoning Makro. Get your act together and deliver what I paid for please!
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Makro's replyOfficial
17 Dec 2019, 16:03Good day Nadine,
Thank you for your review on our Hello Peter platform, we do apologize for the delay in response and inconvenience caused throughout your journey with us.
Kindly note that we will contact the relevant departments and senior management regarding your complaint and will be sure to revert with feedback. Please be advised that feedback will be relayed within the next 24 - 48 hours.
Once again we do apologize for the inconvenience caused and service received.
Hope you find the above in order.
Kind regards,
Makro Hello Peter Team
Thank you for your review on our Hello Peter platform, we do apologize for the delay in response and inconvenience caused throughout your journey with us.
Kindly note that we will contact the relevant departments and senior management regarding your complaint and will be sure to revert with feedback. Please be advised that feedback will be relayed within the next 24 - 48 hours.
Once again we do apologize for the inconvenience caused and service received.
Hope you find the above in order.
Kind regards,
Makro Hello Peter Team
Makro's reply17 Dec 2019, 16:03
Official
Good day Nadine,
Thank you for your review on our Hello Peter platform, we do apologize for the delay in response and inconvenience caused throughout your journey with us.
Kindly note that we will contact the relevant departments and senior management regarding your complaint and will be sure to revert with feedback. Please be advised that feedback will be relayed within the next 24 - 48 hours.
Once again we do apologize for the inconvenience caused and service received.
Hope you find the above in order.
Kind regards,
Makro Hello Peter Team
Thank you for your review on our Hello Peter platform, we do apologize for the delay in response and inconvenience caused throughout your journey with us.
Kindly note that we will contact the relevant departments and senior management regarding your complaint and will be sure to revert with feedback. Please be advised that feedback will be relayed within the next 24 - 48 hours.
Once again we do apologize for the inconvenience caused and service received.
Hope you find the above in order.
Kind regards,
Makro Hello Peter Team