RS
Richelle S

1 reviews | Active since Jul 2011

24 Jul 2023, 11:17

Online ordering a sham

Online ordering is a ****. Stock levels not checked yet items are available to order but never in stock.

Refund not processed.

0
Replies (2)
Makro
Makro's reply24 Jul 2023, 16:08
Official
Good day Richelle,
 
Thank you for your review on our Hellopeter platform and we do apologize for the inconvenience caused.
 
We take all our customer requests seriously and assure you that this matter will be our priority.
 
Kindly note that we will contact the relevant management for assistance and will be sure to revert with feedback. 

We understand how critical we are in the role of supporting you and will definitely be implementing solutions to ensure that this issue does not occur in the future.
 
Please be advised that feedback will be provided.
 
Once again, we apologize for the inconvenience caused throughout your journey with us.
 
I hope you find the above in order.

Kind Regards,
Makro Hellopeter Team

Best regards,

RS
Richelle S's update24 Jul 2023, 16:17
Reviewer Update
Unacceptable