Online order way overdue

Item: Makro
Rating: 1
Author: Kishore B

Almost 4 weeks has lapsed and still no delivery on my online order. I am at a complete loss after countless phonecalls to your online orders call-centre. They promise the call is escalated and someone will phone, but nobody does. empty promises Stick to in-store sales. What is frustrating that all your stores have stock but my order cannot be fulfilled...

Helpful (0)

Replies (1)

Makro's replyOfficial

20 Dec 2018, 08:24

Thank you for your post. Your complaint has been escalated through to our follow up team so that they can assist with regards to the below. They will be in touch with you.

Regards
Makro Team

Makro's reply20 Dec 2018, 08:24

Official

Thank you for your post. Your complaint has been escalated through to our follow up team so that they can assist with regards to the below. They will be in touch with you.

Regards
Makro Team