Online order up to ......

Item: Makro
Rating: 1
Author: Heinrich E

Order at the start of March. Sent order in 3 boxes over a 2 month period. Few items were cancelled due to out of stock, while being in the shop during the period to sort out the ordering issue, the "out of stock" items were available on the shelves.

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Replies (1)

Makro's replyOfficial

26 May 2020, 17:19

Good day Heinrich,

Thank you for your review on our Hellopeter platform, we do apologize for the delay in response and inconvenience caused.

We take all our customer requests seriously and assure you that this matter will be our priority.

Please note that we are currently liaising with senior management regarding the above complaint and will be sure to revert with feedback. Kindly be advised that feedback will be provided within the next 24-48hrs.

Once again, we do apologize for the inconvenience caused throughout your journey with us.

Hope you find the above in order.

Have a wonderful day.

Kind regards
Makro Hellopeter Team

Makro's reply26 May 2020, 17:19

Official