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Sakhile C

1 reviews | Active since Sept 2017

11 Dec 2017, 17:43

ONLINE ORDER ON 23 NOVEMBER 2017, UP TO TODAY NO DELIVERY.

I MADE AN ONLINE ORDER (MAK706148) ON 23 NOVEMBER 2017, DURING BLACK FRIDAY SPREE. UP TO TODAY I HAVE NOT RECEIVED HALF MY DELIVERY. I am very crossed because i wanted to use some of the items weeks ago and l made payment in full on 23/11/2017! l have made several enquiries with Makro Vaal without luck. They told me that unfortunately the Mountain bike had some scratch marks. l told them that l would prefer them to refund me instead of buying a second-hand item as if it was new.

l will never buy at Makro Online ever again, even in-store will take me a while to reconsider.

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Replies (1)
Makro
Makro's reply12 Dec 2017, 08:22
Official

Thank you for alerting us on your complaint. Kindly be advised that we are in the process of handling your complaint and we will be in contact with you as soon as possible.


Regards

Mbali Makhanya